Customer Testimonials

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Google Jun 29, 2022

First off, let me start by saying that Sons Chevrolet has a lot of patience and they keep their word. I have gone through so many cars, dealt with all the dealerships in Columbus and so far Sons Chevrolet has impressed me the most. Why? CARLOS, you’re a rockstar. If anyone can handle my attitude like my husband can, it’s you!! I love buying cars but I HATE THE PROCESS! I didn’t deal too much with Ty (the manager) because my husband dealt with him, but I will say that is an awesome manager. Although I had ...

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Google Jun 27, 2022

Nice car dealers, excellent service

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Google Jun 27, 2022

I got what I was looking for and it was easy.

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Google Jun 24, 2022

I appreciated being squeezed in on such short notice.

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Google Jun 23, 2022

I'm traveling with 2 teenagers and my engine light came on. Your staff was awesome! I got it taken care of in what felt like minutes. I would relocate here based solely on this experience.

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Cars Jun 21, 2022

Service team was Awesome and had me going in a about an hour was getting P.M. on my 2500.

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Google Jun 19, 2022

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Google Jun 18, 2022

Superb service , beyond my expectations. Celina Cornwell was my service representative ,from the moment I walked she made me feel as if I were her first and last customer. There’s the assumption that customer service is not present anymore, but that is not the case at Son’s Chevrolet in Columbus, GA. All of my concerns with my vehicle were taken care and explained in detail. Celina is the consummate professional. I recommend Celina snd Son’s Chevrolet without reservation

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Google Jun 15, 2022

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Google Jun 14, 2022

Great place to buy the vehicle, good service as everyone so nice.

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Google Jun 13, 2022

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Google Jun 11, 2022

The customer service was great

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Google Jun 9, 2022

Friendly staff and great mechanics

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Google Jun 7, 2022

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Google Jun 6, 2022

The service department team did an excellent job. The service rep got me signed in right away and the shop had my truck finished in a timely manner. Very satisfied with the job that was done.

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Google Jun 6, 2022

My tech support was amazing. Ms Celina listen to me. She knew what I needed for my 2018 Camaro and I appreciate her.

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Google Jun 1, 2022

Walked into the dealership with no appointment after going to O'Reilly to have the diagnostic test ran that they said was needed. Fast service and problem corrected quickly. Had no issues with the dealership. And if you need to buy a car make sure you ask for Jerome Allen.

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Google May 22, 2022

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Google May 18, 2022

Everyone that I encountered was very friendly and welcoming. Amazing turn around time on my truck service! Very smooth and easy process. Thank you!

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Facebook May 15, 2022

They are worth ever minute you spend on the phone with them ! And the make great deals ❤❤❤❤

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Google May 14, 2022

Everyone was very nice and the service was done quickly. We liked that we were not pushed on additional services or pushed to buy a new car. We will definelty use you again and when we do decide to look for a car in the future we know where we will go.

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Google May 11, 2022

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Google May 9, 2022

Service department lady was very nice and informative. She was very knowledgeable and professional.

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Google May 4, 2022

It was a great experience the person that helped me was great

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Google May 2, 2022

Maintenance department is really helpful. They can give you a ride back home instead of waiting at the dealership.

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Google Apr 22, 2022

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Google Apr 18, 2022

Randi and the Team at Sons Collision took great care of my Corvette! When other shops were estimating months for the repair, they got it done in 2 weeks! Great service from start to finish. Constant communication and perfect job on the repair. Thanks Again!

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Google Apr 14, 2022

Great service

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Google Apr 13, 2022

I bought a used truck on 04/02. I worked with Rich, who kept me informed every step of the way. I was able to do most of the minutiae of the process via text, which I GREATLY appreciate ..and it made things far less stressful and time-consuming for me. They checked out the truck pretty thoroughly and replaced a couple items that were worn out before they'd let me sign, which is really freakin' awesome. There were some bumps in the process but Rich handled them great and let me know how things were going. The finance dude (it was ...

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Google Apr 9, 2022

Richard from Sons Chevrolet was a pleasure to work with. Explained everything thoroughly and was very nice and professional. If you plan to buy a car from them I suggest Richard.

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Google Apr 8, 2022

Celina was great to work with! Communicated with me throughout the day. Exceptional service!

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Google Apr 8, 2022

I had a great experience Carlos was a great salesman wasn't pushy like alot of salesman are .loved that he let us look at vehicles and test drive to decide what we liked before doing credit check and everything .The process was done the way it was supposed to find a vehicle find price the look for financing. Thanks for the great service

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Google Apr 8, 2022

My brother took my SUV to Sons Automotive to get an estimate and he didn’t want me to get taken advantage of on today. He came home boasting about how nice and accommodating Randi Boutwell was. She was very honest and trustworthy as opposed to Lynch Chevrolet in Auburn. Moving forward we will be taking all four of our GMC’s to Son’s. We was pass by two dealership in Auburn and Opelika for the great customer service at Sons. Thanks Randi. You made the Moore family very happy today. I look forward to returning soon.

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Cars Apr 7, 2022

Good people, I did have 2 oil changes and a cabin filter did take a least 3 hrs

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Google Mar 31, 2022

Celina is a superstar My vehicle was smoking from the hood. I got a scheduled service appointment the next morning when the day was full according to the app! Got truck back the next day. Thanks to Celina!!

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Google Mar 30, 2022

Had battery replacement for my Chevy Bolt EV. Only took them 2 tries to get it right, but they did!

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Google Mar 30, 2022

Always great experience and great staff.

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Google Mar 30, 2022

Excellent

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Google Mar 29, 2022

Rep was very friendly and helpful.

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Google Mar 28, 2022

Great service and outstanding service team!

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Google Mar 22, 2022

Great service. Clear estimate. Comfy waiting area. Didn't take too long. Came early and was not made to wait until appointment time

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Google Mar 18, 2022

Great service everytime I bring my vehicle and everyone is nice and friendly

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Google Mar 17, 2022

I had a great experience.

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Google Mar 16, 2022

Everything was great until I asked could I transfer my tag No Reply to be charge extra after I already have a tag

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Google Mar 14, 2022

Great service, and my attendant, Forrest, was/is the example of CUSTOMER appreciation. He did, & also will continue to provide great Service on my 2017 Chevy Tahoe when it continued to be served for the reasons it was brought in.

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Google Mar 14, 2022

We love Kraig. Everything was awesome.

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Google Mar 7, 2022

Sons Chevrolet has always treated me great since I purchased this 2019 Silverado from them. I don't ever feel like they are trying to give me a line of garbage, they tell me straight up what is wrong and what needs to be done.

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Google Mar 6, 2022

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Google Mar 5, 2022

Service was great and speedy!

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Google Mar 5, 2022

The experience was great.. but buying a brand new vehicle is expensive..

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Google Mar 4, 2022

My service rep was very nice!

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Google Feb 28, 2022

Your service department is a very kind and considerate team i am very please to have them service my vehicles.

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Google Feb 23, 2022

They are always good at following up with the issue being worked on, and having everything done on time, correctly. The service reps always seem to be customer oriented and eager to assist.

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Google Feb 17, 2022

I brought my vehicle in because it sounded strange. Come to find out, one of my lifters had broken. My service tech helped me get my paperwork done and was very professional.

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Google Feb 17, 2022

They were very kind and helpful, went out of their way to help me.

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Google Feb 15, 2022

roger was awesome

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Google Feb 12, 2022

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Google Feb 11, 2022

The staff is always attentive and efficient. From the time you pull in until you leave, every staff person gives you a feeling of being appreciated.

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Google Feb 9, 2022

Very clean. Pleasant. Staff was very nice and professional.

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Google Feb 8, 2022

Celina was great!! Went out her way to make sure I good.

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Google Feb 8, 2022

My vehicle consultant Chris Williams was great and made the process easy.

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Google Feb 4, 2022

It was excellent Although I waited for awhile but I didn't mind it thank you

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Cars Feb 3, 2022

Bought here, get service here, great deal ship I would recommend to anyone

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Google Jan 28, 2022

The sales staff does courteous and knowledgeable

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Google Jan 27, 2022

Awesome

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Google Jan 27, 2022

Great!!! Did not buy my chevy equinox from them but they took me in and have been working on my car like I did buy from them!!! Always a great experience!!!

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Google Jan 25, 2022

I was checked in in a timely manner, service personnel was polite and friendly

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Google Jan 23, 2022

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Google Jan 20, 2022

Nice and clean

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Google Jan 20, 2022

My car was picked up and returned following the service. I received a call from the service department when they were en route. Celina called to confirm the service package and costs before starting the work. Very nice and easy to do business with kind of service.

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Google Jan 19, 2022

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Google Jan 19, 2022

Sales person did an excellent job . I would most definitely recommend this dealership.

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Google Jan 16, 2022

I have purchased a lot of cars in my life and NEVER have I received the outstanding level of service I did from Sons Chevy… Quick, easy, fair and enjoyable process… Drove 80 miles past 4 others Chevy Dealers so that should tell you how much they impressed me.. As a veteran I truly appreciate the prompt responses and no hassle approach!! Ken Lyons is the go to guy!

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Google Jan 16, 2022

they took care of all my concern about my vehical. Grade A

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Google Jan 13, 2022

I have been very satisfied with the service I've received from the Sons Chevrolet dealership! Twice, I've had my car in for routine maintenance/service and they have always been professional, timely, and thorough. I've worked with other dealerships in the area, and Sons Chevrolet is by the far the best to me! I intend to continue having my vehicle serviced by this dealership, and I would recommend them highly to any others seeking vehicle care.

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Google Jan 12, 2022

We purchased a vehicle from Sons in November, 2021. We were so pleased with our experience that we returned in December for our second purchase! Billy, the GM, and Carlos our salesman for both sales, are top notch!

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Google Jan 10, 2022

was great got the truck that I wanted

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Google Jan 7, 2022

Service department was great

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Google Jan 5, 2022

Friendly, courteous service. Done in a short period of time.

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Google Jan 5, 2022

Great customer service.

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Google Jan 3, 2022

Forest was awesome. Was on vacation and needed a new transmission. Made it happen to get it fixed and back to me so I could leave for Texas on time.

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Google Jan 3, 2022

Traveled 2 hrs to purchase vehicle. Seen a car that was online in transit and they made things easy and simple. I drove down to secure the car , now waiting and I’ll have it in two weeks can’t wait! Andrew is the best a real country man, that’s a straight shooter. A pleasure to work with. This is my first Chevy currently drive a Jaguar and BMW.

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Google Dec 31, 2021

Celine was very professional & friendly... 👍 I would give her a raise$⁉️

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Google Dec 30, 2021

Mr. Roberts was very Professional and treated with the most respect and contacted for pickup when the Warranty service was complete!😊

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Google Dec 29, 2021

Forrest was absolutely great in handling my 2011 SS Camaro. Helped me in reaching CarMax to find out if my car warranty would cover my issue. Saved over $650 on a brand new starter and he even had my car washed before I picked it up. Great guy, great customer service, and of course, it’s a chevy dealership, who doesn’t love chevy. God Bless.

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Google Dec 29, 2021

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Google Dec 28, 2021

excellent service!

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Google Dec 23, 2021

Great experience, professional

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Google Dec 23, 2021

Yet again, I received amazing customer service from Sons Chevrolet yesterday. This time from the service department. Lisa was extremely pleasant, smart and cut to the chase. Great to work with. She represents the brand well. Good job Chevrolet.

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Google Dec 22, 2021

I walked in without an appointment and they still managed to get my oil change and fuel filter change done in a timely manner. Very efficient and accommodating.

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Google Dec 20, 2021

I dropped my truck off for brakes issues. It was fixed and returned to me the same day

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Google Dec 14, 2021

Good customer service. Helpful staff.

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Google Dec 10, 2021

great customer service

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Google Dec 7, 2021

Always kind and helpful staff members!

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Google Dec 2, 2021

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DealerRater Oct 26, 2021

Overall, an excellent visit to Sons Chevrolet culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig was very informative, personable, and was there to represent us as the buyer. Most of our visits to car dealerships in the past have been chaotic, this was quite the opposite; thank you Kraig.

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DealerRater Apr 17, 2021

Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.

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