Customer Testimonials
Great people!!
Lisa always does an amazing job when I come. I refuse to see anyone else but her. 5 Stars
Nice friendly staff..very quick..very knowledgeable
Had a great experience! All of the Son’s team were very professional and welcoming! Our sale associate, Kraig was very helpful in answering all of our questions! It was almost like We were purchasing a car from a friend! Great job Kraig and thank you! (2nd purchase from Kraig in 2yrs!)
My visit was an unexpected need for a battery check. I called in and got an appt with no problem. The service was prompt and efficient. My problem was diagnosed and resolved within an hour. The facility and associates are always pleasant.
Friendly attitude and a nice environment
LATANYA WAS VERY HELPFUL AND KNOWLEDGEABLE.SHE KEPT ME UPDATED ON WHAT WAS AVAILABLE. SHE ALSO CALLED TO SEE IF I WAS SATISFIED WITH MY PURCHASE. I AM REALLY ENJOYING MY NEW EQUINOX!
The check in person was really nice and friendly. But I end up not getting my car serviced because the dealership didn’t have the part I need for my GMC. She told me that it would need to be ordered.
Gentleman that helped me, didn’t get his name but had a beard, wore a hat I believe, was very professional and helped out immediately. Made the transaction super easy and gave a run down and what worked on the truck.
Celina Cornwell went above and beyond to insure that I was taken care of. She spent time on the phone talking with my warranty company and made sure everything was good to go. I will definitely be reaching out to her in the future for all of my truck service needs.
I spent over $700 and the engine light came right back on this morning after one day, problem still not fixed, but staff was friendly and done at a decent time
Pleasant staff. All eager to please. Roger, John, and Shawn really went out of their way to help me. I am coming from Eufaula, approx 50 miles from Sons. My previous experience with Sons working (warranty issue) on our 2020 Cadillac XT6 convinced me that we will deal with Sons exclusively for our (2020 XT6 and 2022 Corvette HTC) needs. Thanks again!
I think his name was John, but I could be wrong. But either way he was a huge help and he made me feel more comfortable then the last couple of experiences I had with this location. Not going to sugar coat this, I am still cautious about going back. The mechanics are worthless...
Carlos Burton was incredible
The Customer service was fantastic! The staff was very friendly and professional.
Great customer service! Quick and easy negotiation then we signed paperwork and drove the vehicle home. Carlos was excellent.
I had my 2006 Corvette repared. All mechanical repairs are complete. I just had little issues: someone had spilled something sticky on the passenger side, my vehicle had ants.
Forest has great customer service. He makes you feel like family.
We were having issues with our fuel gauge. John, in the Service Dept, was very helpful and understanding. He also had their Valet Service bring us home after leaving our car. The Valet driver was friendly, and helped me with getting my husband in and out of the van. Great Service ALL AROUND!
Fast and accurate service. And the staff is very friendly
I am very glad to have had Son's do the work because I was out of town and they took care of my wife's car in a very fast time, they were straight forward no bs. That it self means everything now a days. I will be continuing to let Son's Chevrolet take care of my wife's camaro. Thank you guys very much. .
Friendly and experienced salesman.
The entire process was smooth and seamless.
Nice and friendly staff. Helped my family find a nice vehicle to our liking. Very professional 👍🏽
Amazing experience all the way around! Jerome was the best and was so helpful and patience with my twin toddlers! And Richard (FI manager) was so helpful and really worked hard to find a way to stay within my right budget! Very professional, friendly and went above and beyond!
Responsive, attentive and professional..
Excellent customer service
CARLOS AND MIKE IN THE PARTS DEPARTMENT ARE EXTREAMLY HELPFUL. THEY HELP MAKE US SUCESSFUL. CARLOS DOES A FANTASTIC JOB OF GETTING HARD TO FIND PARTS AND MIKE HAS SHOWN US TOOLS OTHRE DEALERS NEGLECTED TO TELL US ABOUT.
Very family oriented Josh was very helpful and friendly and got the job done I didn't feel pressured everything was done with very high expectations And the salesman Jerome Was very friendly answered all of my questions and I've heard a lot of great things about him Thank you so much Greg maze
Both Carlos in the sales department and Richard in finance were easy to work with. I found the customer service to be friendly and not pushy. And while there was a glitch going on with the paperwork in finance, Richard made it right so that we were able to continue to do business. I'm very pleased with my vehicle purchase and would recommend Son's Chevrolet in Columbus, Georgia.
Chris Williams did a great job; answered all of our questions and took care of us throughout the purchasing process. Everyone we met was very friendly and helpful.
Amazing
It was great
My husband ordered a truck through sons. We were notified of when the build started when it hit the yard waiting to be shipped and we’re kept update and movement until it hit the sims lot. Kraig was out sales rep during the process he was honest, informative and made the process easy which I always appreciate.
I had a great service experience on my last visit. The customer service was top notch!
Originally purchased new vehicle Tahoe, at regular time for service I take it in have them service it. I am well pleased with both times I've had it serviced. I would do business with this dealer again and recommend them to family and friends.
John is always helpful and efficient
The experience went well until the end when I was told it would cost $8000 to replace an engine on one of my trade ins. I’ve spoken to several subject matter experts and have been told that is way to high a price. Well I guess one is never to old to learn. However, most of the experience went well up until that point and this is what I will tell friends, Soldiers, and co-workers.
First off, let me start by saying that Sons Chevrolet has a lot of patience and they keep their word. I have gone through so many cars, dealt with all the dealerships in Columbus and so far Sons Chevrolet has impressed me the most. Why? CARLOS, you’re a rockstar. If anyone can handle my attitude like my husband can, it’s you!! I love buying cars but I HATE THE PROCESS! I didn’t deal too much with Ty (the manager) because my husband dealt with him, but I will say that is an awesome manager. Although I had ...
Nice car dealers, excellent service
I got what I was looking for and it was easy.
I appreciated being squeezed in on such short notice.
I'm traveling with 2 teenagers and my engine light came on. Your staff was awesome! I got it taken care of in what felt like minutes. I would relocate here based solely on this experience.
Service team was Awesome and had me going in a about an hour was getting P.M. on my 2500.
Superb service , beyond my expectations. Celina Cornwell was my service representative ,from the moment I walked she made me feel as if I were her first and last customer. There’s the assumption that customer service is not present anymore, but that is not the case at Son’s Chevrolet in Columbus, GA. All of my concerns with my vehicle were taken care and explained in detail. Celina is the consummate professional. I recommend Celina snd Son’s Chevrolet without reservation
Service on my truck seems new vehicles have less coverage warranty even with bumper to bumper
Great place to buy the vehicle, good service as everyone so nice.
The customer service was great
Friendly staff and great mechanics
The service department team did an excellent job. The service rep got me signed in right away and the shop had my truck finished in a timely manner. Very satisfied with the job that was done.
My tech support was amazing. Ms Celina listen to me. She knew what I needed for my 2018 Camaro and I appreciate her.
Walked into the dealership with no appointment after going to O'Reilly to have the diagnostic test ran that they said was needed. Fast service and problem corrected quickly. Had no issues with the dealership. And if you need to buy a car make sure you ask for Jerome Allen.
Everyone that I encountered was very friendly and welcoming. Amazing turn around time on my truck service! Very smooth and easy process. Thank you!
They are worth ever minute you spend on the phone with them ! And the make great deals ❤❤❤❤
Everyone was very nice and the service was done quickly. We liked that we were not pushed on additional services or pushed to buy a new car. We will definelty use you again and when we do decide to look for a car in the future we know where we will go.
Service department lady was very nice and informative. She was very knowledgeable and professional.
It was a great experience the person that helped me was great
Maintenance department is really helpful. They can give you a ride back home instead of waiting at the dealership.
Randi and the Team at Sons Collision took great care of my Corvette! When other shops were estimating months for the repair, they got it done in 2 weeks! Great service from start to finish. Constant communication and perfect job on the repair. Thanks Again!
Great service
I bought a used truck on 04/02. I worked with Rich, who kept me informed every step of the way. I was able to do most of the minutiae of the process via text, which I GREATLY appreciate ..and it made things far less stressful and time-consuming for me. They checked out the truck pretty thoroughly and replaced a couple items that were worn out before they'd let me sign, which is really freakin' awesome. There were some bumps in the process but Rich handled them great and let me know how things were going. The finance dude (it was ...
Richard from Sons Chevrolet was a pleasure to work with. Explained everything thoroughly and was very nice and professional. If you plan to buy a car from them I suggest Richard.
Celina was great to work with! Communicated with me throughout the day. Exceptional service!
I had a great experience Carlos was a great salesman wasn't pushy like alot of salesman are .loved that he let us look at vehicles and test drive to decide what we liked before doing credit check and everything .The process was done the way it was supposed to find a vehicle find price the look for financing. Thanks for the great service
My brother took my SUV to Sons Automotive to get an estimate and he didn’t want me to get taken advantage of on today. He came home boasting about how nice and accommodating Randi Boutwell was. She was very honest and trustworthy as opposed to Lynch Chevrolet in Auburn. Moving forward we will be taking all four of our GMC’s to Son’s. We was pass by two dealership in Auburn and Opelika for the great customer service at Sons. Thanks Randi. You made the Moore family very happy today. I look forward to returning soon.
Good people, I did have 2 oil changes and a cabin filter did take a least 3 hrs
Celina is a superstar My vehicle was smoking from the hood. I got a scheduled service appointment the next morning when the day was full according to the app! Got truck back the next day. Thanks to Celina!!
Had battery replacement for my Chevy Bolt EV. Only took them 2 tries to get it right, but they did!
Always great experience and great staff.
Excellent
Rep was very friendly and helpful.
Great service and outstanding service team!
Great service. Clear estimate. Comfy waiting area. Didn't take too long. Came early and was not made to wait until appointment time
Great service everytime I bring my vehicle and everyone is nice and friendly
I had a great experience.
Everything was great until I asked could I transfer my tag No Reply to be charge extra after I already have a tag
Great service, and my attendant, Forrest, was/is the example of CUSTOMER appreciation. He did, & also will continue to provide great Service on my 2017 Chevy Tahoe when it continued to be served for the reasons it was brought in.
We love Kraig. Everything was awesome.
Sons Chevrolet has always treated me great since I purchased this 2019 Silverado from them. I don't ever feel like they are trying to give me a line of garbage, they tell me straight up what is wrong and what needs to be done.
Service was great and speedy!
The experience was great.. but buying a brand new vehicle is expensive..
My service rep was very nice!
Your service department is a very kind and considerate team i am very please to have them service my vehicles.
I brought my vehicle in because it sounded strange. Come to find out, one of my lifters had broken. My service tech helped me get my paperwork done and was very professional.
Overall, an excellent visit to Sons Chevrolet culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig was very informative, personable, and was there to represent us as the buyer. Most of our visits to car dealerships in the past have been chaotic, this was quite the opposite; thank you Kraig.
Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.
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