Professional service, personable staff, pleasant experience over all. Noted that they did not "find" a myriad of things that "needed" fixing that would have padded the repair bill. I will have no problem bringing my vehicle back for any service it needs in the future.
Great customer service
DJ is the absolute best! He had me in and out of my oil change appointment in 45 minutes! ON A FRIDAY! thank you DJ! Thank you Sons Chevy.
The service department was extremely helpful and addressed my issue timely and professionally. Calmed my stress level because it was a Saturday, a holiday weekend but they took great care of me.
It was professional and adquate.
Had a great time the staff and sales team are knowledgeable and friendly and will work with you to help find your favorite Chevrolet!
Would have been a great experience if GM would have had the part. On back order.
Great people!! Very helpful.
I appreciate the fact that our battery issue was taken care of quickly. OnStar notified us of an issue with our battery, we didn't want any issues while we are traveling. We were fortunate to be near Columbus, so we called Sons. Great service, really made us feel like we were important.
Very polite, nice and quick with great communication 😍
Very nice and fast service
Everything about the transaction was awesome. From the sales team, financial team, credit check department and the guys who delivered my truck was amazing.
Everything and everyone was done professionally
Warm welcome from service provider. Wait wasn’t too long for service. Good experience. Good coffee. 🙂
Everyone from my internet inquiry to signing the paperwork we’re very knowledgeable and helpful. 5 stars to the staff at Sons
Know a few people who as gotten a car or truck from there they had great experience
Great service! Stayed over an hour and a half after they closed just to get us the best deal! Chris Williams, Chris Basilio , and GW all played crucial roles in getting us the best car!! Thankful for all the employees at Sons!
I called them with an issue we where having with our 2021 yukon AT4. Known issue with the lifters failing. Ours had 8100 miles. My local dealer didn’t show any interest in working on our vehicle because we didn’t “buy it from them”. John, over service contacted me and said they’d be happy to take care of us and get us in as soon as I could get the vehicle to them. The night dropped the car off (after hours for service) a couple sales guys helped me unload the Yukon off the trailer. Took the car straight into ...
The gentleman, Jerome Sheats that handled my service was awesome. He handled my previous service when my oil pump went out and I will only deal with him going forward.
Very helpful answered all my questions. Friendly personable sales team. Found the perfect vehicle to suit our needs. Made us a great deal. Would recommend Son's to family and friends. Ken Miller
Great Service !! Always a pleasure to visit Sons - I especially appreciated the courtesy car wash !!
I had a great experience leaving my car with DJ and the crew. Communication is key, and they always kept me updated on the status of my car. I won't go anywhere else!
I truly appreciate the courtesy pick up and drop off of the car. The men are always so pleasant and helpful. It takes the stress of having your car serviced away!
I had the pleasure of working with John Faulk. If able, I recommend working with him as well. He will walk you step by step through the entire process and help you find the best deal for you. I simply told him what I was looking for and he handled the rest. I was honestly blown away by not only his service, but also the entire staff's service as well. 10/10 best experience at a dealership in my life.
Great job in the service department working with DJ and Gerome. These gentlemen know their job and always put the customer first. Feel like part of the family every time I go in.
friendly and he was knowledgeable about all deals to offer. He made sure we understood the warranty and was super nice.
The staff was friendly & punctual. The lobby was clean, not overcrowded & fully stocked with amenities!
I was very impressed with the service and patient and kindness I received during my service
Everyone I encountered were very professional.
Jose is top notch best sales rep you have on the lot by far!!
I liked that I was able to drop my truck off with confidence and early for my maintenance. I was called when my truck was ready and kept to a side where no damage would happen, thanks see Sons Chevrolet again
This place has the nicest workers! There was a man in a Cowboy hat that offered to get me a drink out of the vending machine and the other workers were nice too🥰
Prompt and polite.
I brought my car in for an oil change and have never had a bad experience (knock on wood). The staff always friendly and call me if something needs to be fixed. So different from Bill Heard and Legacy. Will continue to use them.
My salesman Chris does an outstanding job getting me a appointment when I have any problems with my truck. DJ from the service department has outstanding customer service and kept me well informed anytime I bring up vehicle to Son’s Chevrolet Cadillac of Columbus, GA. I will only deal with them two professional. Melvin
Outstanding customer service and well knowledge techs....did an awesome job of resolving my vehicles issue
Chris Basilio and the sales team will make your experience of buying a vehicle a great one! Try Sons Chevrolet and you won't be disappointed!
Just bought a vehicle today. My sales rep was Mr. McAhren. I must admit coming from someone who doesn’t trust ANY car dealership Mr. McAhren has changed my opinion. He wasn’t pushy and had the decency to sit back and allow me to decide what vehicle I wanted. When I asked questions he gave me an honest answer which helped me decide what my best option was. Once I made the decision, he did everything possible to hurry up the process (that usually takes FOREVER) to get me in and out. I can honestly say he did whatever ...
Amazing staff that will do what they can to get you in your car/truck of choice We did an online application last night and were driving home in our new truck this afternoon thanks to the dedication of Kraig McAhren and staff! thank you SONS Chevrolet!
Amazing staff! They did EVERYTHING they could to Make our truck buying experience smooth and quick, If anyone is looking for a car/truck I would advise you to talk to Kraig McAhren and team! We are excited about our new truck Thank you SONS Chevrolet!
Outstanding in every way,courteous and friendly.my hat goes off to them
Everything was a smooth process, but two things. But I'm grateful.
Wait time was longer than expected.
My wait was very short. I was glad for that.
Stellar service from D.J. Stokes. If you need service on your vehicle, call D.J. Stokes at Sons Chevrolet Service Department. He made it easy, met my timeline and he’s such a pleasure to work with. I’ve always hated the whole experience of car maintenance but....not any more!
Everything was done in a professional manner. My appointment was provided on a day and time convenient and the work was excellently done. Tks.
Hands down the best sales experience I've ever had. We weren't pushed or pulled in any direction by Jose, our salesman. He listened to all of our needs and understood we were in a tight spot. We viewed and drove two used vehicles, but Jose could tell I was eyeing a new vehicle priced way outside our price range. He promised he could get us in the new vehicle with the payments we were asking. Obviously I took it as a sales pitch and told him we would come back when we received our tax return. He countered ...
Everything was done in a quick and professional manner. Appointment was quickly made and at a time that was convenient to me. Awesome teams 👏.
Nice and attentive
Great service and my car looked beautiful when I picked it up!
Kerry McLendon is very helpful, professional, and personal. He is always working to ensure I have a great experience at Sons Chevrolet.
Carlos was very nice and attentive.
Brought my new truck in cause it had a nail in the tire. The tech ended up not looking at the service order and ended up changing my oil instead. The service team made it right and the way they handled everything was truly professional. The service tech just graduated high school and was a true professional also. Speaking to the service rep about this new employee was heart warming experience and I hope Chevrolet gives him all the proper training he can get. Finding a young man these days that wants to learn and work hard is a blessing ...
A very easy process, Bryant was professional and down to earth. He made me feel like family.
Always been very pleasant and efficient !!
Customer service is outstanding
Jose Martinez was our Salesman and he was professional, thoughtful, and precise. I was impressed by his hospitality and respect for others. He was not pushy and was very upfront about everything. If I purchased another vehicle from here, I would buy from Jose. Lastly, I was shocked by the $5000 up charge over MSRP and the lowball trade in value for my trade in, especially for being a repeat customer. I did get a $500 Military discount and they did come up a bit on the trade in, but I did feel like they were taking advantage of the market situation ...
Everyone is nice and will not force anything on you ! I love that about them.
Bobby Thomas provided me with excellent customer service. He was fast, reliable, and knowledgeable. He had prices ready for me quick, and he was always one step ahead of me. He went into detail and made sure my car had everything it needed. The entire staff at Sons was very respectful and helpful. Everyone greeted me with a smile and made sure I had been helped. My experience was definitely a 1000/10.
The service rep was ama
Love it, they always treat you right and come through for you.
Whenever I travel to Son Chevrolet I'm always treated like I belong there I travel for m Albany to Columbus just to get my car service the prices are fair the service is A-1 they get in and out 5 Star service
Mr. Harris provided me ultimate customer service and the experience was great. I felt like I was at the BMW facility again, however, received more for my money this time. I will return soon.
DJ Stokes and the staff were courteous, professional, knowledgeable, and accommodating.
DJ was great at communicating with me about my car and getting me in and out. I felt cared for and knew that I was getting the best service. Thank you and I will be back again!
My husband recently passed away and I was driving his Chevy Silverado 1500 4WD drive pickup. I love the truck, I feel safe driving the truck until it comes to having to maneuver parking lots, narrow roads and streets and take a corner with another car beside me or coming from the opposite direction. I knew I had to trade it in. I went to Sons to start the "window shopping process". Everyone, from the sales lady to the Finance guy made the process so very easy. I did not feel pressured to buy a new car. The experience ...
Bobby Thomas was super helpful! And Jamie helped as well! Made my trip home much easier. I’m so thankful they were able to help and put my mind at ease! Definitely recommend!
No real experience but they where professional and helpful
It was an absolute pleasure buying my truck from Son’s. My salesman Was EXCELLENT.
I had an AMAZING buying experience! Clay was my salesman and made the entire experience very smooth and easy! The sales manager and finance manager were awesome to work with! Highly recommended!
I had a wonderful buying Experience! Clay was my salesperson and I highly recommend seeing him if you are in the market for a car! The management staff is top notch! The paperwork was also handled quickly and efficiently! I would leave a 6 star review if it would let me!
Bobby was AMAZING! Great job with knowledge and response time
This is my 3rd vehicle purchased from Son’s in the last 3 years. J.Allen was my salesperson on the last 2 purchases. Top notch person.
Very professional. Took very good care of me and my vehicle. Highly recommend.
Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.
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