Customer Testimonials

I went up to Sons to try and find a truck for myself for my birthday and Clay Wright took great care of me and gave me a great deal on awesome truck. I highly recommend and if you want someone with good knowledge and a good attitude, ask for Clay!

This was an outstanding transaction. My dream truck was sitting at this Dealership and I'm a 6 hour ride away. I reached out to the Dealership, spoke to Bryant about my situation, advised I couldn't get to his location on the current weekend, but I could get up there on the following. I then spoke to Chris, the General Manager, put a small amount of money down to hold the vehicle to the following weekend. Worked with Bryant over the week to provide him with the specific date/time I would arrive. When I pulled up to the Dealership, ...

Smooth process from start to finish. Thanks for the experience.

Friendly and timely customer service!!

Probably the smoothest purchase experience I’ve ever had. Kraig McAhren was relaxed, a straight shooter and made it as easy as could be, and I would definitely trust him with a future purchase. Everyone was friendly, helpful, and just overall good people. It’s interesting, because while that place is large, it definitely did have a small business vibe to it. Overall a great experience.

They did a good job installing the running boards. I was not satisfied with the time it took. I dropped my car off at 8 a.m. and did not get it back until 5 p.m. Nine hours is a long time to install these.

Kerry was great to work with, took care of all my truck issues.

We purchased our new family car at Sons Chevrolet from Craig Mcahren and had a wonderful buying experience! From the test drive to signing the papers the process was easy and the customer service was amazing! If you’re looking to buy a new car I highly recommend Craig as your guy!

I arrived an hour ahead of my scheduled appointment and they said no problem and checked me in. The service department was very courteous.

I bought a car from Bryant Harris about 2 years ago. I felt he was honest and he treated me with respect, so when my wife and I wanted another vehicle we went back to Bryant and again he was great, we looked at several cars and test drove 2, we bought the second one and my wife loves it. Thanks Bryant

I was not feeling well this day and, Bobby Thomas was very helpful in getting me in and out as quickly as possible.

very attentive to my needs

Great place. Had our truck services there for oil change and a recall checkup. They did a feat job. Great customer service. DJ Stokes, was a great help and took care of us. Thank you DJ and mechanics for your hard work and help.

Great team and well organized.

Learn the new person who help us

I can’t recall a time where within the first two minutes of speaking to a service rep I blurted out “OMG, you are the best rep I have ever had”! It is stressful taking your car in for service, even if you have a warranty. But when you get a rep like DJ who sincerely cares, you just know it’s going to be OK. I took my car in because of a “sound”. It didn’t make it all the time, but enough so it was irritating, and I worried it could be a sign of something worse. ...

John Capps the service manager was really awesome! The guy has patience and shows that he cares. He maybe the person to get be back with your dealer. Plus he knows his stuff, he drove my corvette and knew exactly why’s was wrong and even took time to show me the problem on the car. He even had a mechanic to drive the car I believe his name was Muaris, who also showed concern. Very happy with the results. Thanks Mr. Capps!!!!!!

Clayton Wright was nothing short of OUTSTANDING!! Highly recommend working directly with him. He made trading in and buying a brand new truck painless and easy. He never tried to pressure me into anything, helped ensure I stayed under my cap price and I left happy.

Great experience, made it so easy to do everything online and over the phone. They took care of everything and I’m very satisfied.

Roger was amazing to work with and very knowledgeable! My boyfriend was impressed and will be bringing in his vehicle for repairs soon. Financing was easy and life saving. Thanks so much!

Jose and Tyler were exceptional! Great experience! No hassle.

Great service. In and out quickly. Friendly staff

Didn't get my usual complimentary wash down of the outside of the car. The wrong sticker was placed on my windshield for the mileage. Not the same quality service I'm used to from you guys.

GREAT! experience at SONS with Chris Williams! No hassle, quick, and easy on the purchase of our new Tahoe! Highly recommend doing business here.

We had best car buying experience I’ve ever had! Thanks Chris Williams for everything!

Way to go Sons Chevrolet! Thanks to Kraig Mcahren and Chris Basilio for a great buying experience on my new Tahoe. Kraig and Chris have helped us with our recent vehicle purchases and are good honest people that will make you as good of a deal as you will find anywhere without playing games. Appreciated the ease of doing business and customer service - highly recommended Sons as a great place to buy a vehicle.

I recently drove from Nashville to purchase a car from Son's. Jose did a fantastic job of getting me into an awesome suv and even took the time to talk to my friend about her car situation. Everyone was very nice and they even had a Theater Room where kids could go in and watch a movie while waiting.Thanks for making it so easy! I'll definitely be back!

Great customer service

To change a battery that was purchased there I was charged a install fee and a parts fee which totaled $50. Most any place will install a battery for free. Your website stated a special on installing a 30 month battery but because you were out of stock you charged these fees for the 42 month battery. I was in a jam needing a battery so had to get it. Also I have installed countless batteries and even adding that this one is more difficult should it take 2 hours to install a battery?

Just purchased a 2020 Suburban. They exceeded my expectations when repairing an issue we had with the vehicle. Will buy from them again!

Just purchased a Suburban from them. We were treated fairly and they went above and beyond to fix an issue with the vehicle!

I took my Tahoe in for service and had the pleasure to work with DJ Stokes. He is very helpfully, professional and goes above and beyond for his customers.

This place is great

Went in for oil change and to get a tire patched, or replaced depending on if it could be patched or not. I was in and out quickly for the oil change and had a tire order for tomorrow. DJ Stokes was very helpful and great to work with. Would go back and recommend to others.

Great service

Very professional, friendly, helpful and patient. Thank you Sons

We just love SONS Chevrolet! they have been the best from day one! My transmission went out in our truck and they jumped right on it! DJ Stokes is a great and very helpful and on top of everything. We couldn't be happier with the experiences we have had over the years with Sons Chevrolet.

Took my car in for a recall service. Jerome who checked me out and walked with me to car was so awesome and friendly and VERY informative. In addition while I was in the waiting room there was a gray haired gentleman I assume works in sales because he came from that direction that walked by and I asked for WiFi password. Not only did he go get it for me but offered me a bottle of water and got that. Outstanding service!

My car, myself, and my children were taken great care of. The service department handled my concerns and questions with care. They were very welcoming and accommodating.

Thank you so much to Kraig Mcahren!! He was wonderful to work with and made the whole car buying process easy for my family! Everyone at this dealership is very nice, please go see Kraig for your next vehicle!!

Professional

Roger was very pleasant and made sure everything I wanted done to my vehicle was taken care of.

DJ Stokes was amazing to work with. He was very professional and accommodating. We have crazy work schedules, a kid and a car seat to shuffle around, because his help everything ran seamlessly and on schedule. Thank you so much for making the Car issues we were having such a stress free process to get fixed!! A+ service!!

It was a great experience. Everyone was pleasant and very helpful

DO NOT buy a vehicle from this dealership if your out of state!!!When they tell you a price of a vehicle out the door that is not the price, you are expected to come out of your pocket more money at the tag office!! They do not know how to figure taxes outside of Georgia nor do they try!!! The service after the sale is HORRIBLE!!! I tried talking to the general manager but he coped out and hung up the phone on me!!! BE VERY CAREFUL with this dealership!!!!!!!!! I have a call an email to the owner! ...

I was very impressed with the Customer Service. Jose and the Staff were extremly helpful in explaing everything, they were also very quick . I walked in told them what I needed and They made it happen. It was a great experince and I will gladly tell my friends to shop here for a new vehicle. They made it a very easy experience for me .

I bought my 2nd vehicle today from Sons Chevrolet. My 1st experience with them was awesome, I actually met the owner Mr Hank Phillips as he was making his rounds. He helped make my purchase smoother. Today I had the pleasure of dealing with Mr Kraig Mcahren. If you are in the market for a new vehicle I highly recommend you find him. I think that was the easiest most hassle free experience I've ever had while purchasing a vehicle. Thanks again Sons Chevrolet and the fabulous team you have

The service team provides excellent customer service; they are friendly, attentive, and willing to answer your question. However, I have had an issue with the actual repair of my car. When I have gone for service, I have not had my issue resolved the first time. I do not think it is intentional, but it is frustrating and expensive.

Jose & Chris Basilio was excellent servicemen. The way they took care of me & my family I would recommend Son Dealership 2 Everyone I know or meet. Thank u so much 4 ur time & ur Service. Ur Truly Gloria L. Thomas

Jerome was awesome. He never once pressured us. All the others that helped with the paperwork was also nice.

I highly recommend Kraig Mcahren and Chris Basilio for any of your vehicle needs. They put me in an awesome 2019 Chevrolet Equinox, and I couldn't be happier! These two guys didn't throw a bunch of car jargon at me. Everything was explained so that I understood completely. Go see Kraig Mcahren or Chris Basilio at Sons Chevrolet for all your new or used vehicle needs!

DJ Stokes my service Rep at the Columbus Ga location was awesome

Bobby Thomas in the crews was outstanding

I have to come here on business as a third party contractor and Tyler, in the used car lot, is always helpful. The other employees on the sales floor I've met are great too. It makes my job easier!

Bobby Thomas was a wonderful person he took care of me and I'm a disabled person he took care of my car from A to Z I would recommend him 100% to everyone

I recently purchased a commercial vehicle here with much appreciated assistance from Clay. Being from Nashville, this is the first time I've purchased a vehicle via internet. Now, considering that I started getting ripped off in-person from local car lots the same week I bought that Michael Jackson jacket with the zippers all over it, I was extremely reluctant and felt somewhat unprepared for such an experience born on-line. But I've got to say, the staff and Clay in particular have made this among the better vehicle acquisitions I've been through to date. There are some things ...

Jerome in service is one of the best person in the service he is Awesom My Antwanette Irby

Kraig was a great salesman. He knew his stuff about cars and let us look at multiple vehicles. We felt comfortable the whole time and did not feel pressured. We would highly recommend seeing Kraig for your next car buying needs. 🙂 - From a happy owner of a new 2021 Chevy Blazer

Professional services rendered and friendly staff that were tentative to my needs.

My Wife & I have just purchased our 5th Vehicle from Sons Chevrolet. Our Sales Rep Kraig Mcahren is the best to work with. He has always mad it so easy for our purchases. Thanks to all that has been involved for us to get this awesome new 2020 Chevy Silverado 1500 RST truck.

I appreciated the valet pick up service so I could stay at work. The drivers were friendly, and the dealership let me know what was going on at all times. I appreciate the courtesy wash as well.

It was excellent

Service was provided in a timely manner, and Jerome Sheats was very helpful as well.

Very professional

Customer service. Fast service.

Just wanted to Recognize Bobby and Jerome in the Service Department.....Very Professional and I was in and out in 1 hour on my Wife’s Oil Change....I would Highly Recommend this Service Department

Great customer service

My husband and I purchased a Chevrolet 3500 HD LTZ on January 9, 2021. We had a wonderful experience at Sons Automotive Group. Our salesman, Kraig McAhren, was top notch to work with and made it a very pleasant experience. The professionalism shown by him and his team members was great! I would recommend him to anyone looking to purchase a new ride! Thanks for making it an easy and enjoyable experience!

Very friendly and on time

DJ in service is awesome! He always takes great care of my husband and I. We originally were taking our vehicles to Rivertown and the experience we get at Sons is completely different. Everyone is welcoming and I have full trust that we won’t get the run around or told we need more work than what is necessary.

Mr. DJ was GREAT! He explained to me in details on what my vehicle was in need of and got the job done. I will be back and i will be asking for DJ to be my service tech. Note: he even walked me to my car and opened my door for me what a Gentleman

This was my third oil change since I bought the truck and all three times I have found greasy fingerprint smudges either on the hood or driver’s door. In addition, my 8:15 appointment took two hours to complete which seems excessive for a scheduled appointment.

xcellent service.

Fast and friendly service wirh Kerry!

Amazing. Awesome..Excellent...

Very friendly and fast

Friendly, didn't waste my time, was honest in saying the vehicles I inquired about were on the lot.

We bought my little girl a Jeep patiot. We live on lakemartin in Al. They delivered it to us because I work out of town.Thanks guys we are very happy and you guys are very professional . We will be back in 2 years when our son is 15 . Thanks again ken and Donna Hamby

*Service center Very happy with the techs and management team. Couldn't meet my deadlines without them.

I delt with a gentleman named Mr.DJ Stokes...he was super nice and very helpful...made my experience awesome..im from out of town and he made me feel at home..thank you very much!!

They found the exact car I wanted and the very best financing. The salesman, finance guy and the sales manager were all perfect very friendly helpful and ready to get me in my dream car. Thanks for a wonderful experience at Son’s

Chris Basilio is a life long friend and a person I trust to represent me or anyone else interested in purchasing a vehicle from Son's Chevrolet.

Would like to take a minute and share my experience with sons Chevrolet of Columbus. First contact with us with Chris alligood had a great conversation told him what I was looking for he said there be no problem. And no time at all I was introduced to Kraig Mcahren he was very professional and was instrumental in helping find a truck that I wanted. Also met Chris Basileo who else will help with the transaction and within an hour and a half we have found my truck purchase it that night. Thanks again for the wonderful staff. Especially Chris ...

VERY PROFESSIONAL, FRIENDLY, CLEAN, AND FAST SERVICE

My wife was thrilled to no end the the Serviceman invited her to return and they would redo the vehicle wash since the weather looked like rain was coming. The Gentleman also told of a a discount on the Fuel Injection and he did not have to. Thanks Greatly, GOD BLESS!!!

I love everything about this place everyone is friendly and Jose helped my sister get exactly what she wanted. Now me and my mom will become Chevy family members as well...

The salesman by the name Bryan, help me the vehicle I wanted. From start to finish.