Customer Testimonials
Nice and clean
Celina was very helpful
Sales person did an excellent job . I would most definitely recommend this dealership.
I have purchased a lot of cars in my life and NEVER have I received the outstanding level of service I did from Sons Chevy… Quick, easy, fair and enjoyable process… Drove 80 miles past 4 others Chevy Dealers so that should tell you how much they impressed me.. As a veteran I truly appreciate the prompt responses and no hassle approach!! Ken Lyons is the go to guy!
they took care of all my concern about my vehical. Grade A
I have been very satisfied with the service I've received from the Sons Chevrolet dealership! Twice, I've had my car in for routine maintenance/service and they have always been professional, timely, and thorough. I've worked with other dealerships in the area, and Sons Chevrolet is by the far the best to me! I intend to continue having my vehicle serviced by this dealership, and I would recommend them highly to any others seeking vehicle care.
We purchased a vehicle from Sons in November, 2021. We were so pleased with our experience that we returned in December for our second purchase! Billy, the GM, and Carlos our salesman for both sales, are top notch!
was great got the truck that I wanted
Service department was great
Friendly, courteous service. Done in a short period of time.
Great customer service.
Forest was awesome. Was on vacation and needed a new transmission. Made it happen to get it fixed and back to me so I could leave for Texas on time.
Traveled 2 hrs to purchase vehicle. Seen a car that was online in transit and they made things easy and simple. I drove down to secure the car , now waiting and I’ll have it in two weeks can’t wait! Andrew is the best a real country man, that’s a straight shooter. A pleasure to work with. This is my first Chevy currently drive a Jaguar and BMW.
Celine was very professional & friendly... 👍 I would give her a raise$⁉️
Mr. Roberts was very Professional and treated with the most respect and contacted for pickup when the Warranty service was complete!😊
Forrest was absolutely great in handling my 2011 SS Camaro. Helped me in reaching CarMax to find out if my car warranty would cover my issue. Saved over $650 on a brand new starter and he even had my car washed before I picked it up. Great guy, great customer service, and of course, it’s a chevy dealership, who doesn’t love chevy. God Bless.
excellent service!
Great experience, professional
Yet again, I received amazing customer service from Sons Chevrolet yesterday. This time from the service department. Lisa was extremely pleasant, smart and cut to the chase. Great to work with. She represents the brand well. Good job Chevrolet.
I walked in without an appointment and they still managed to get my oil change and fuel filter change done in a timely manner. Very efficient and accommodating.
I dropped my truck off for brakes issues. It was fixed and returned to me the same day
Good customer service. Helpful staff.
great customer service
Always kind and helpful staff members!
I had a vibration in my 2020 silverado, I took it in and spoke with John Capps we went for a ride and he agreeded there was a vibration.. he asked to keep my truck they checked a few things and solved the problem. John would call an update me with the results to everything the were checking. He is a man of his word. I really respect his professionalism.
the customer service received is always top notch. As a female i do not feel intimated by bringing my car for service.
This is a great dealership! They provide excellent customer service.
Was great. The gentleman who helped me was very knowledgeable and was able to recommend what I get fixed in what order due to my limited budget. Will definitely be returning to complete the repairs I need
Andrew did a great job!
I had 8 lifters on a 2020 Trailboss go out and had to be replaced. Celina Cornwell handled my case. I was completely satisfied with her work effort to get my back on the road. She was amazing at returning my truck in a timely manner. Very Very Very happy!!!!!!!
I called with an issue, was given an appointment, and the issue was solved on the appointment date.
Great all around experience, service, & customer service. This is my new go to place for all my vehicle needs.
Friendly staff and informative to any questions needed answering, timely on calling to ensure customers are updated on service
Great service and nice polite staff
The Lady who helped went above and beyond to make sure my services where performed correctly. She checked with my warranty company and all my repairs were covered. Every visit she demonstrates that she takes pride in her work. She is a blessing.
Greg is always first class!
AMAZING SERVICE! We needed a new FOB and for it to be reprogrammed. DJ really helped us out, he was so patient, kind and completely understanding. He is the definition of what customer service should be. Completely wonderful! If you want an amazing service experience just ask for DJ, definitely highly recommend him.
Everything thing is going great so far. Keep up the great quality of work.
Great customer service, and communication.
I love it
Valet service helped out my busy schedule.
I am so truly moved by the service here! We just got back from Germany and I needed to replace a few things on my vehicle. I walked into parts on Thursday to make my purchase. Then I walked over to service to see if they could put them on that day. I was told to bring my car back tomorrow or Saturday and they would make sure to get them on for me. I went back on Friday. D.J. helped me make sure everything was correct even going as far as making sure he put everything on that ...
Best visit to a car dealership that we've ever had, culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that's what he was, a consummate professional. Kraig was very knowledgeable and personable. Thanks much Kraig.
Overall, an excellent visit to Sons Chevrolet culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig was very informative, personable, and was there to represent us as the buyer. Most of our visits to car dealerships in the past have been chaotic, this was quite the opposite; thank you Kraig.
I was very upset about my car and I needed it fixed. The warranty people were no help at all from my point of view . They forgot about how to help people who has already helped and paid them. DJ from the service department step in and really fight for me getting my car fixed. He talked to warranty people on my behalf and stayed in communication with throughout the process. I would called or DJ would call me. The entire service department showed great professionalism throughout the three weeks. When something happens to your vehicle its like family getting ...
Thanks to the Sons Chevrolet team for the always great service
Being a military guy I appreciate honesty, integrity, and efficiency. Just dealing with Mr. Andrew Carter on the phone and in person I feel he is all of those. So much so, we drove five hours to complete the sale. The entire staff at Sons was polite and courteous throughout the entire process. This was the most efficient car purchase I have ever made. Thanks Andrew.
The staff was knowledgeable and helpful. No unnecessary sales push for unneeded repairs.
I received fast and friendly responses from all, thanks
Thank you, Sons Chevrolet, for your excellent, professional, and always friendly service. I am currently working on my dissertation for my Ph.D., and the relief of having my vehicle in the best hands with experienced, qualified, and "attention to detail trained" technicians is such a fantastic feeling. Sons Chevrolet, thanks again for yet another great experience along our vehicle's ongoing journey at the 40K milestone!
I arrived without a service appointment, but I was seen promptly. While waiting, I was asked more than once if I needed a ride, or coffee, or popcorn. And my service job was completed quickly.
good explanation on repairs needed
good enough
Left car overnight...service was quick Glad it was fast....
We did not visit the dealership but communicated by phone. The sales people were very professional and answered my questions. After my car was delivered I had questions about the car and the questions were answered promptly. At no time did we feel pressured to buy the car. I love driving it.
Man I had my Suburban serviced at Sons and I had a issue I reached out to the service manager (Roger) and when I tell you he was on top of it he was on top of it. Thanks again for the quick response and resolve.
The person who greeted me at the counter was fantastic and offered to take care of my car at that moment instead of me leaving it overnight.
I was charged for the cost of repairs because Jerome DID NOT call to tell me Am Auto Shield was NOT covering the cost of the repairs BEFORE he texted me the estimated invoice.
The advisor was great.
I was referred to Sons Chevrolet by my car warranty company Silver Rock for Sons to fix two failed fuel injectors. Sons Chevrolet had my vehicle ready by the end of the following day. Sons Chevrolet mechanic did a great job at diagnosing the problem and fixing the problem.
Got there & within 2 minutes someone was there to greet me & get my truck in for service.
Professional service, personable staff, pleasant experience over all. Noted that they did not "find" a myriad of things that "needed" fixing that would have padded the repair bill. I will have no problem bringing my vehicle back for any service it needs in the future.
Great customer service
DJ is the absolute best! He had me in and out of my oil change appointment in 45 minutes! ON A FRIDAY! thank you DJ! Thank you Sons Chevy.
The service department was extremely helpful and addressed my issue timely and professionally. Calmed my stress level because it was a Saturday, a holiday weekend but they took great care of me.
It was professional and adquate.
Had a great time the staff and sales team are knowledgeable and friendly and will work with you to help find your favorite Chevrolet!
Would have been a great experience if GM would have had the part. On back order.
Great people!! Very helpful.
I appreciate the fact that our battery issue was taken care of quickly. OnStar notified us of an issue with our battery, we didn't want any issues while we are traveling. We were fortunate to be near Columbus, so we called Sons. Great service, really made us feel like we were important.
Very polite, nice and quick with great communication 😍
Very nice and fast service
Everything about the transaction was awesome. From the sales team, financial team, credit check department and the guys who delivered my truck was amazing.
Everything and everyone was done professionally
Great service
Warm welcome from service provider. Wait wasn’t too long for service. Good experience. Good coffee. 🙂
Everyone from my internet inquiry to signing the paperwork we’re very knowledgeable and helpful. 5 stars to the staff at Sons
Know a few people who as gotten a car or truck from there they had great experience
Great service! Stayed over an hour and a half after they closed just to get us the best deal! Chris Williams, Chris Basilio , and GW all played crucial roles in getting us the best car!! Thankful for all the employees at Sons!
I called them with an issue we where having with our 2021 yukon AT4. Known issue with the lifters failing. Ours had 8100 miles. My local dealer didn’t show any interest in working on our vehicle because we didn’t “buy it from them”. John, over service contacted me and said they’d be happy to take care of us and get us in as soon as I could get the vehicle to them. The night dropped the car off (after hours for service) a couple sales guys helped me unload the Yukon off the trailer. Took the car straight into ...
The gentleman, Jerome Sheats that handled my service was awesome. He handled my previous service when my oil pump went out and I will only deal with him going forward.
Very helpful answered all my questions. Friendly personable sales team. Found the perfect vehicle to suit our needs. Made us a great deal. Would recommend Son's to family and friends. Ken Miller
Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.
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