Everything was done in a professional manner. My appointment was provided on a day and time convenient and the work was excellently done. Tks.
Hands down the best sales experience I've ever had. We weren't pushed or pulled in any direction by Jose, our salesman. He listened to all of our needs and understood we were in a tight spot. We viewed and drove two used vehicles, but Jose could tell I was eyeing a new vehicle priced way outside our price range. He promised he could get us in the new vehicle with the payments we were asking. Obviously I took it as a sales pitch and told him we would come back when we received our tax return. He countered ...
Everything was done in a quick and professional manner. Appointment was quickly made and at a time that was convenient to me. Awesome teams 👏.
Nice and attentive
Great service and my car looked beautiful when I picked it up!
Kerry McLendon is very helpful, professional, and personal. He is always working to ensure I have a great experience at Sons Chevrolet.
Carlos was very nice and attentive.
Brought my new truck in cause it had a nail in the tire. The tech ended up not looking at the service order and ended up changing my oil instead. The service team made it right and the way they handled everything was truly professional. The service tech just graduated high school and was a true professional also. Speaking to the service rep about this new employee was heart warming experience and I hope Chevrolet gives him all the proper training he can get. Finding a young man these days that wants to learn and work hard is a blessing ...
A very easy process, Bryant was professional and down to earth. He made me feel like family.
Always been very pleasant and efficient !!
Customer service is outstanding
Jose Martinez was our Salesman and he was professional, thoughtful, and precise. I was impressed by his hospitality and respect for others. He was not pushy and was very upfront about everything. If I purchased another vehicle from here, I would buy from Jose. Lastly, I was shocked by the $5000 up charge over MSRP and the lowball trade in value for my trade in, especially for being a repeat customer. I did get a $500 Military discount and they did come up a bit on the trade in, but I did feel like they were taking advantage of the market situation ...
Everyone is nice and will not force anything on you ! I love that about them.
Bobby Thomas provided me with excellent customer service. He was fast, reliable, and knowledgeable. He had prices ready for me quick, and he was always one step ahead of me. He went into detail and made sure my car had everything it needed. The entire staff at Sons was very respectful and helpful. Everyone greeted me with a smile and made sure I had been helped. My experience was definitely a 1000/10.
The service rep was ama
Love it, they always treat you right and come through for you.
Whenever I travel to Son Chevrolet I'm always treated like I belong there I travel for m Albany to Columbus just to get my car service the prices are fair the service is A-1 they get in and out 5 Star service
Mr. Harris provided me ultimate customer service and the experience was great. I felt like I was at the BMW facility again, however, received more for my money this time. I will return soon.
DJ Stokes and the staff were courteous, professional, knowledgeable, and accommodating.
DJ was great at communicating with me about my car and getting me in and out. I felt cared for and knew that I was getting the best service. Thank you and I will be back again!
My husband recently passed away and I was driving his Chevy Silverado 1500 4WD drive pickup. I love the truck, I feel safe driving the truck until it comes to having to maneuver parking lots, narrow roads and streets and take a corner with another car beside me or coming from the opposite direction. I knew I had to trade it in. I went to Sons to start the "window shopping process". Everyone, from the sales lady to the Finance guy made the process so very easy. I did not feel pressured to buy a new car. The experience ...
Bobby Thomas was super helpful! And Jamie helped as well! Made my trip home much easier. I’m so thankful they were able to help and put my mind at ease! Definitely recommend!
No real experience but they where professional and helpful
It was an absolute pleasure buying my truck from Son’s. My salesman Was EXCELLENT.
I had a wonderful buying Experience! Clay was my salesperson and I highly recommend seeing him if you are in the market for a car! The management staff is top notch! The paperwork was also handled quickly and efficiently! I would leave a 6 star review if it would let me!
Bobby was AMAZING! Great job with knowledge and response time
This is my 3rd vehicle purchased from Son’s in the last 3 years. J.Allen was my salesperson on the last 2 purchases. Top notch person.
Very professional. Took very good care of me and my vehicle. Highly recommend.
Fast service, friendly, sanitary environment,
Went in for yhe purchase of a vehicle that my bank already approved. Latanya was my salesperson and she was great. Very informative about my vehicle and helped out with giving me money back for a missing charging cable. Everything was hassle and stress free. Would definitely do business with them again!!!
The experience was best experience I ever had buying a truck
iam 68 years old this is the only dealership that will give it customers a ride back home and come and pick them up when vehicle is ready FREE WILL BE BACK
It was honestly the best experience I had or even seen and I bin to the dealership a few time not just for my self but friends and family the salesman was friendly and everything was fast as it could be and I never seen a dealership with a kids play areas or other features other than repair and sales floor I really happy with the price of the vehicle as well
Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.
I am completely satisfied with the dealership and my salesman Kraig McAhren. He went above and beyond to make a great deal.
Very courteous and on time
I came in to get a new tire and DJ made the process so easy. He kept giving me updates on my car. I definitely recommend speaking to him to help you in the service department.
Wait time and quality of service was good
I was super impressed with the speed of their diagnostic and completion of repairs.
Very nice and professional!
Great website, Rebecca assisted me the whole time and when i arrived at the dealership i was taken care of with no delays, they didn't beat around the bush and the truck I was looking at on the website was ready for me when I arrived.
I went up to Sons to try and find a truck for myself for my birthday and Clay Wright took great care of me and gave me a great deal on awesome truck. I highly recommend and if you want someone with good knowledge and a good attitude, ask for Clay!
This was an outstanding transaction. My dream truck was sitting at this Dealership and I'm a 6 hour ride away. I reached out to the Dealership, spoke to Bryant about my situation, advised I couldn't get to his location on the current weekend, but I could get up there on the following. I then spoke to Chris, the General Manager, put a small amount of money down to hold the vehicle to the following weekend. Worked with Bryant over the week to provide him with the specific date/time I would arrive. When I pulled up to the Dealership, ...
Smooth process from start to finish. Thanks for the experience.
Friendly and timely customer service!!
Probably the smoothest purchase experience I’ve ever had. Kraig McAhren was relaxed, a straight shooter and made it as easy as could be, and I would definitely trust him with a future purchase. Everyone was friendly, helpful, and just overall good people. It’s interesting, because while that place is large, it definitely did have a small business vibe to it. Overall a great experience.
They did a good job installing the running boards. I was not satisfied with the time it took. I dropped my car off at 8 a.m. and did not get it back until 5 p.m. Nine hours is a long time to install these.
Kerry was great to work with, took care of all my truck issues.
We purchased our new family car at Sons Chevrolet from Craig Mcahren and had a wonderful buying experience! From the test drive to signing the papers the process was easy and the customer service was amazing! If you’re looking to buy a new car I highly recommend Craig as your guy!
I arrived an hour ahead of my scheduled appointment and they said no problem and checked me in. The service department was very courteous.
I bought a car from Bryant Harris about 2 years ago. I felt he was honest and he treated me with respect, so when my wife and I wanted another vehicle we went back to Bryant and again he was great, we looked at several cars and test drove 2, we bought the second one and my wife loves it. Thanks Bryant
I was not feeling well this day and, Bobby Thomas was very helpful in getting me in and out as quickly as possible.
very attentive to my needs
Great place. Had our truck services there for oil change and a recall checkup. They did a feat job. Great customer service. DJ Stokes, was a great help and took care of us. Thank you DJ and mechanics for your hard work and help.
Great team and well organized.
Learn the new person who help us
I can’t recall a time where within the first two minutes of speaking to a service rep I blurted out “OMG, you are the best rep I have ever had”! It is stressful taking your car in for service, even if you have a warranty. But when you get a rep like DJ who sincerely cares, you just know it’s going to be OK. I took my car in because of a “sound”. It didn’t make it all the time, but enough so it was irritating, and I worried it could be a sign of something worse. ...
John Capps the service manager was really awesome! The guy has patience and shows that he cares. He maybe the person to get be back with your dealer. Plus he knows his stuff, he drove my corvette and knew exactly why’s was wrong and even took time to show me the problem on the car. He even had a mechanic to drive the car I believe his name was Muaris, who also showed concern. Very happy with the results. Thanks Mr. Capps!!!!!!
Clayton Wright was nothing short of OUTSTANDING!! Highly recommend working directly with him. He made trading in and buying a brand new truck painless and easy. He never tried to pressure me into anything, helped ensure I stayed under my cap price and I left happy.
Great experience, made it so easy to do everything online and over the phone. They took care of everything and I’m very satisfied.
Roger was amazing to work with and very knowledgeable! My boyfriend was impressed and will be bringing in his vehicle for repairs soon. Financing was easy and life saving. Thanks so much!
Jose and Tyler were exceptional! Great experience! No hassle.
Great service. In and out quickly. Friendly staff
Didn't get my usual complimentary wash down of the outside of the car. The wrong sticker was placed on my windshield for the mileage. Not the same quality service I'm used to from you guys.
GREAT! experience at SONS with Chris Williams! No hassle, quick, and easy on the purchase of our new Tahoe! Highly recommend doing business here.
We had best car buying experience I’ve ever had! Thanks Chris Williams for everything!
Way to go Sons Chevrolet! Thanks to Kraig Mcahren and Chris Basilio for a great buying experience on my new Tahoe. Kraig and Chris have helped us with our recent vehicle purchases and are good honest people that will make you as good of a deal as you will find anywhere without playing games. Appreciated the ease of doing business and customer service - highly recommended Sons as a great place to buy a vehicle.
I recently drove from Nashville to purchase a car from Son's. Jose did a fantastic job of getting me into an awesome suv and even took the time to talk to my friend about her car situation. Everyone was very nice and they even had a Theater Room where kids could go in and watch a movie while waiting.Thanks for making it so easy! I'll definitely be back!
Great customer service
To change a battery that was purchased there I was charged a install fee and a parts fee which totaled $50. Most any place will install a battery for free. Your website stated a special on installing a 30 month battery but because you were out of stock you charged these fees for the 42 month battery. I was in a jam needing a battery so had to get it. Also I have installed countless batteries and even adding that this one is more difficult should it take 2 hours to install a battery?
Just purchased a 2020 Suburban. They exceeded my expectations when repairing an issue we had with the vehicle. Will buy from them again!
Just purchased a Suburban from them. We were treated fairly and they went above and beyond to fix an issue with the vehicle!
I took my Tahoe in for service and had the pleasure to work with DJ Stokes. He is very helpfully, professional and goes above and beyond for his customers.
This place is great
Went in for oil change and to get a tire patched, or replaced depending on if it could be patched or not. I was in and out quickly for the oil change and had a tire order for tomorrow. DJ Stokes was very helpful and great to work with. Would go back and recommend to others.
Very professional, friendly, helpful and patient. Thank you Sons
We just love SONS Chevrolet! they have been the best from day one! My transmission went out in our truck and they jumped right on it! DJ Stokes is a great and very helpful and on top of everything. We couldn't be happier with the experiences we have had over the years with Sons Chevrolet.
Took my car in for a recall service. Jerome who checked me out and walked with me to car was so awesome and friendly and VERY informative. In addition while I was in the waiting room there was a gray haired gentleman I assume works in sales because he came from that direction that walked by and I asked for WiFi password. Not only did he go get it for me but offered me a bottle of water and got that. Outstanding service!
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