Customer Testimonials
First off, let me start by saying that Sons Chevrolet has a lot of patience and they keep their word. I have gone through so many cars, dealt with all the dealerships in Columbus and so far Sons Chevrolet has impressed me the most. Why? CARLOS, you’re a rockstar. If anyone can handle my attitude like my husband can, it’s you!! I love buying cars but I HATE THE PROCESS! I didn’t deal too much with Ty (the manager) because my husband dealt with him, but I will say that is an awesome manager. Although I had ...
Nice car dealers, excellent service
I got what I was looking for and it was easy.
I appreciated being squeezed in on such short notice.
I'm traveling with 2 teenagers and my engine light came on. Your staff was awesome! I got it taken care of in what felt like minutes. I would relocate here based solely on this experience.
Service team was Awesome and had me going in a about an hour was getting P.M. on my 2500.
Superb service , beyond my expectations. Celina Cornwell was my service representative ,from the moment I walked she made me feel as if I were her first and last customer. There’s the assumption that customer service is not present anymore, but that is not the case at Son’s Chevrolet in Columbus, GA. All of my concerns with my vehicle were taken care and explained in detail. Celina is the consummate professional. I recommend Celina snd Son’s Chevrolet without reservation
Great place to buy the vehicle, good service as everyone so nice.
The customer service was great
Friendly staff and great mechanics
The service department team did an excellent job. The service rep got me signed in right away and the shop had my truck finished in a timely manner. Very satisfied with the job that was done.
My tech support was amazing. Ms Celina listen to me. She knew what I needed for my 2018 Camaro and I appreciate her.
Walked into the dealership with no appointment after going to O'Reilly to have the diagnostic test ran that they said was needed. Fast service and problem corrected quickly. Had no issues with the dealership. And if you need to buy a car make sure you ask for Jerome Allen.
Everyone that I encountered was very friendly and welcoming. Amazing turn around time on my truck service! Very smooth and easy process. Thank you!
They are worth ever minute you spend on the phone with them ! And the make great deals ❤❤❤❤
Everyone was very nice and the service was done quickly. We liked that we were not pushed on additional services or pushed to buy a new car. We will definelty use you again and when we do decide to look for a car in the future we know where we will go.
Service department lady was very nice and informative. She was very knowledgeable and professional.
It was a great experience the person that helped me was great
Maintenance department is really helpful. They can give you a ride back home instead of waiting at the dealership.
Randi and the Team at Sons Collision took great care of my Corvette! When other shops were estimating months for the repair, they got it done in 2 weeks! Great service from start to finish. Constant communication and perfect job on the repair. Thanks Again!
Great service
I bought a used truck on 04/02. I worked with Rich, who kept me informed every step of the way. I was able to do most of the minutiae of the process via text, which I GREATLY appreciate ..and it made things far less stressful and time-consuming for me. They checked out the truck pretty thoroughly and replaced a couple items that were worn out before they'd let me sign, which is really freakin' awesome. There were some bumps in the process but Rich handled them great and let me know how things were going. The finance dude (it was ...
Richard from Sons Chevrolet was a pleasure to work with. Explained everything thoroughly and was very nice and professional. If you plan to buy a car from them I suggest Richard.
Celina was great to work with! Communicated with me throughout the day. Exceptional service!
I had a great experience Carlos was a great salesman wasn't pushy like alot of salesman are .loved that he let us look at vehicles and test drive to decide what we liked before doing credit check and everything .The process was done the way it was supposed to find a vehicle find price the look for financing. Thanks for the great service
My brother took my SUV to Sons Automotive to get an estimate and he didn’t want me to get taken advantage of on today. He came home boasting about how nice and accommodating Randi Boutwell was. She was very honest and trustworthy as opposed to Lynch Chevrolet in Auburn. Moving forward we will be taking all four of our GMC’s to Son’s. We was pass by two dealership in Auburn and Opelika for the great customer service at Sons. Thanks Randi. You made the Moore family very happy today. I look forward to returning soon.
Good people, I did have 2 oil changes and a cabin filter did take a least 3 hrs
Celina is a superstar My vehicle was smoking from the hood. I got a scheduled service appointment the next morning when the day was full according to the app! Got truck back the next day. Thanks to Celina!!
Had battery replacement for my Chevy Bolt EV. Only took them 2 tries to get it right, but they did!
Always great experience and great staff.
Excellent
Rep was very friendly and helpful.
Great service and outstanding service team!
Great service. Clear estimate. Comfy waiting area. Didn't take too long. Came early and was not made to wait until appointment time
Great service everytime I bring my vehicle and everyone is nice and friendly
I had a great experience.
Everything was great until I asked could I transfer my tag No Reply to be charge extra after I already have a tag
Great service, and my attendant, Forrest, was/is the example of CUSTOMER appreciation. He did, & also will continue to provide great Service on my 2017 Chevy Tahoe when it continued to be served for the reasons it was brought in.
We love Kraig. Everything was awesome.
Sons Chevrolet has always treated me great since I purchased this 2019 Silverado from them. I don't ever feel like they are trying to give me a line of garbage, they tell me straight up what is wrong and what needs to be done.
Service was great and speedy!
The experience was great.. but buying a brand new vehicle is expensive..
My service rep was very nice!
Your service department is a very kind and considerate team i am very please to have them service my vehicles.
They are always good at following up with the issue being worked on, and having everything done on time, correctly. The service reps always seem to be customer oriented and eager to assist.
I brought my vehicle in because it sounded strange. Come to find out, one of my lifters had broken. My service tech helped me get my paperwork done and was very professional.
They were very kind and helpful, went out of their way to help me.
roger was awesome
The staff is always attentive and efficient. From the time you pull in until you leave, every staff person gives you a feeling of being appreciated.
Very clean. Pleasant. Staff was very nice and professional.
Celina was great!! Went out her way to make sure I good.
My vehicle consultant Chris Williams was great and made the process easy.
It was excellent Although I waited for awhile but I didn't mind it thank you
Bought here, get service here, great deal ship I would recommend to anyone
The sales staff does courteous and knowledgeable
Awesome
Great!!! Did not buy my chevy equinox from them but they took me in and have been working on my car like I did buy from them!!! Always a great experience!!!
I was checked in in a timely manner, service personnel was polite and friendly
Nice and clean
My car was picked up and returned following the service. I received a call from the service department when they were en route. Celina called to confirm the service package and costs before starting the work. Very nice and easy to do business with kind of service.
Sales person did an excellent job . I would most definitely recommend this dealership.
I have purchased a lot of cars in my life and NEVER have I received the outstanding level of service I did from Sons Chevy… Quick, easy, fair and enjoyable process… Drove 80 miles past 4 others Chevy Dealers so that should tell you how much they impressed me.. As a veteran I truly appreciate the prompt responses and no hassle approach!! Ken Lyons is the go to guy!
they took care of all my concern about my vehical. Grade A
I have been very satisfied with the service I've received from the Sons Chevrolet dealership! Twice, I've had my car in for routine maintenance/service and they have always been professional, timely, and thorough. I've worked with other dealerships in the area, and Sons Chevrolet is by the far the best to me! I intend to continue having my vehicle serviced by this dealership, and I would recommend them highly to any others seeking vehicle care.
We purchased a vehicle from Sons in November, 2021. We were so pleased with our experience that we returned in December for our second purchase! Billy, the GM, and Carlos our salesman for both sales, are top notch!
was great got the truck that I wanted
Service department was great
Friendly, courteous service. Done in a short period of time.
Great customer service.
Forest was awesome. Was on vacation and needed a new transmission. Made it happen to get it fixed and back to me so I could leave for Texas on time.
Traveled 2 hrs to purchase vehicle. Seen a car that was online in transit and they made things easy and simple. I drove down to secure the car , now waiting and I’ll have it in two weeks can’t wait! Andrew is the best a real country man, that’s a straight shooter. A pleasure to work with. This is my first Chevy currently drive a Jaguar and BMW.
Celine was very professional & friendly... 👍 I would give her a raise$⁉️
Mr. Roberts was very Professional and treated with the most respect and contacted for pickup when the Warranty service was complete!😊
Forrest was absolutely great in handling my 2011 SS Camaro. Helped me in reaching CarMax to find out if my car warranty would cover my issue. Saved over $650 on a brand new starter and he even had my car washed before I picked it up. Great guy, great customer service, and of course, it’s a chevy dealership, who doesn’t love chevy. God Bless.
excellent service!
Great experience, professional
Yet again, I received amazing customer service from Sons Chevrolet yesterday. This time from the service department. Lisa was extremely pleasant, smart and cut to the chase. Great to work with. She represents the brand well. Good job Chevrolet.
I walked in without an appointment and they still managed to get my oil change and fuel filter change done in a timely manner. Very efficient and accommodating.
I dropped my truck off for brakes issues. It was fixed and returned to me the same day
Good customer service. Helpful staff.
great customer service
Always kind and helpful staff members!
Overall, an excellent visit to Sons Chevrolet culminating in the purchase of a 2019 Silverado 2500. Mr. Kraig McAhren was our sales professional and that is what he was, the consummate professional. Kraig was very informative, personable, and was there to represent us as the buyer. Most of our visits to car dealerships in the past have been chaotic, this was quite the opposite; thank you Kraig.
Great customer service from Kraig! We were first time buyers not sure what to do and he helped the whole way. Love our GMC Canyon.
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